What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I view the submissions to my form?

    Asked by drueber on July 27, 2015 at 05:04 PM

    I closed the form and then opened it. Now when I try to view the submissions it doesn't work. I have included a screenshot of what shows when I press the submissions. I also tried to edit the form and it goes to this same screen. What am I doing wrong? Please advise. Thank you!

    nocdn form view formatting issue resource
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    JotForm Support

    Answered by jonathan on July 27, 2015 at 07:43 PM

    Unfortunately, the screenshot image you mentioned was not included in your message. It will help us understand more about the issue if you can provide it to us again.

    But in case you are having issue similar to the screenshot I have below

     

    You can try this initial troubleshooting process to fix the problem.

    Steps:

    1. Logout of JotForm and close your browser

    2. Open your browser and go to this URL

     link:http://www.jotform.com/?noCDN=true

    3. Login to your JotForm account.

    4. Go to your My Forms page and select the form you are working on.

    Now, try editing the form or viewing the submissions and check if the issue you had previously is still happening.

    Please let us know if still not resolve.

     

    Thanks.