jotform.com seems to run very slow for our whole team

  • wjkirby287
    Asked on July 27, 2015 at 6:36 PM

    Is there a way to fix this? We have tons of forms under this account which I'm sure slows things down a bit, but sometime jotform.com is unusable when using this account. We have other accounts that work fine so we know its not our internet connection or your site. I'm sure it just has to do with the amount of forms we have in one account. Anyways, if you could fix this issue it would be awesome.

  • Jeanette JotForm Support
    Replied on July 28, 2015 at 12:25 AM

    I have cleared your forms cache, in an attempt to help you with the problem. You can do it on your own, here is how http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

    Also, I would recommend you to use Chrome or Firefox, and try to clear your browser's cache from time to time in order to speed up the loading of the forms.