What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    jotform.com seems to run very slow for our whole team

    Asked by wjkirby287 on July 27, 2015 at 06:36 PM

    Is there a way to fix this? We have tons of forms under this account which I'm sure slows things down a bit, but sometime jotform.com is unusable when using this account. We have other accounts that work fine so we know its not our internet connection or your site. I'm sure it just has to do with the amount of forms we have in one account. Anyways, if you could fix this issue it would be awesome.

    JotForm Whole very slow site one account awesome
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    JotForm Support Manager

    Answered by Jeanette on July 28, 2015 at 12:25 AM

    I have cleared your forms cache, in an attempt to help you with the problem. You can do it on your own, here is how http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

    Also, I would recommend you to use Chrome or Firefox, and try to clear your browser's cache from time to time in order to speed up the loading of the forms.