What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Secure SSL Submission

    Asked by alksc on July 27, 2015 at 07:46 PM

    I have set up a from and have tested it 2 times.


    When I look at my account I can see the two submissions of a 100.


    Also see 2 Secure SSL Submissions. What are these?


    Does every submission use 1 Secure SSL Submission?


    Cheers, Al

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    JotForm Support

    Answered by ashwin_d on July 28, 2015 at 01:40 AM

    Hello alksc,

    Please be noted that if you use your form's SSL URL / embed code, all submission will be counted as SSL submissions. If you are not using your form's SSL URL / embed code, all the submission received will be counted as non secure and the SSL submission counter will not increase.

    Please check the following guide on how to receive SSL submissions:  http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions 

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!