What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form background is set as transparent but still white background is being displayed

    Asked by Wingzy on July 28, 2015 at 12:59 AM

    despite transparent background setting I only get a white version see print screen http://screencast.com/t/1J9D5Aay


    As always all help is welcome and needed

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    JotForm Support

    Answered by Jan on July 28, 2015 at 09:07 AM

    Can you please share the URL of your webpage so that we can take a look at it.

    I can see that the form background is configured being transparent. However, the image is not transparent. I mean the the white space around it will always appear.

    We'll wait for the URL of your webpage. Thank you.


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    Answered by Wingzy on July 28, 2015 at 07:49 PM
    Hi Jan,
    At the moment I can live with No transparent background, I have added a fade to the image on top to temp solve that, but......

    I have other issues that I can't seem to solve: the "warning box" is not wide enough. see print screen below

    the name of the form is "Ballot form frasers" and the "Ballot form -Cell" might have the save issue...?

    the site is on a test spot: http://www.marketingav.ca/frasers/ballotform.htm

    as always all help and tips are welcome



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    JotForm Support

    Answered by Chriistian on July 28, 2015 at 10:40 PM

    Hi Ingrid,


    I was not able to see the screenshot you inserted on your previous post. Can you try to insert the screenshot again so we can further check? To insert an image in forum threads, just follow the instructions provided in this guide: How to add screenshots images to questions in support forum


    We will wait for your response.


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    Answered by Wingzy on August 06, 2015 at 03:59 PM