What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot Upgrade with Credit/Debit Card

    Asked by quickscribe on July 28, 2015 at 09:20 AM

    Unable to upgrade form using the credit/debit card option for the monthly package. Need help immediately!!! After I select and click upgrade button it does nothing.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on July 28, 2015 at 12:40 PM

    Please make sure you have started a fresh session in your account quickscribe, then use your credit card, debit card won't be accepted as this is a recurring subscription that you can stop any time.