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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Excel Report not opening and receives error JotForm is unavailale

    Asked by acase on July 28, 2015 at 11:18 AM

    Cannot open report

    Page URL:
    http://form.jotformpro.com/form/51265243828962

    Screenshot
    excel cannot open open cannot
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    Answered by acase on July 28, 2015 at 01:17 PM

    Any solution on this we are at a complete stand still...

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    JotForm Support

    Answered by Kiran on July 28, 2015 at 02:42 PM

    We were having a temporary issue with the website which may have caused this issue. We apologize for the inconvenience this may have caused you. I've tried downloading an excel report and seems to be working fine. 

    Please try once again and let us know if the issue still persists. Thank you!!