What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form over quota

    Asked by knjizara365 on July 28, 2015 at 01:40 PM

    I first tried the form on facebook as JotForm Tab. SSL is over quota.

    Next on blogger as a normal form (http). Now Form over quota.

    My form

    http://form.jotformeu.com/form/52058151652350

    on blog

    http://knjizara365.blogspot.com/p/anketa.html

    my limits

    When I made a cclone and tried on blog the clone is also Form over quota.

    http://form.jotformeu.com/form/52085838638366

    form over quota JotForm uploads next
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 28, 2015 at 02:56 PM

    I have checked your account and it is overlimit. As free user you have a limit of 10 SSL submissions and there is currently 27 SSL submissions on your account. Because of that your forms are disabled.

    You can upgrade your account to any of the paid plans to get higher limits and to enable your forms immediately. You can find more about different account type on our pricing page.

    However if you don't want to upgrade, you have to wait until your submissions counter resets to zero which will be on every first day of the following month.

    Hope this will help. Let us know if you need further assistance.

  • Profile Image

    Answered by knjizara365 on July 29, 2015 at 06:09 AM

    If I understood, when I achieve max quota in any of area (submissions, upload space, payment submissions or SSL) forms are disabled.  I cant make another form. 

    I share on facebook and award 25 submission - that does not help?

    Now I have 170 submissions

    I want now use the form only for http submissions.

     

  • Profile Image
    JotForm Support

    Answered by Chriistian on July 29, 2015 at 08:01 AM

    Hi,

     

    When your account reach the maximum limit/quota for the account, all of your forms would be disabled. Regarding the additional submission awarded to your account when you share and/or follow us on social media is only added on your regular submissions. Your SSL submission limit would always be 10 (for free account user). You will notice that your regular submission limit is now 170.

     

    I will reset your SSL submission to 9 for your forms to be enabled again. However, please take note that we do this only once. Please avoid accessing/submitting your form using a Secure URL to avoid your forms from being disabled again.

     

    Do let us know if you need further assistance.

     

    Regards. 

  • Profile Image

    Answered by knjizara365 on July 30, 2015 at 06:50 AM

    Thanks 

    I will be careful in future

  • Profile Image
    JotForm Support

    Answered by Chriistian on July 30, 2015 at 08:55 AM

    You are welcome. If you have any further questions, do let us know and we will be happy to assist you.

     

    Regards.