why am getting "form disabled" message

  • unriehl
    Asked on July 28, 2015 at 9:03 PM
  • Chriistian Jotform Support
    Replied on July 29, 2015 at 12:30 AM

    Hi,

     

    I checked your account and it seems that your account was automatically suspended by our Phishing Detector. JotForm has a tool called Phishing Detector which allows automatic suspension of forms created for phishing activities. I checked your forms and I see on one of your forms (http://www.jotform.us/form/51630470228146) have username and password field which is against our terms of use. And, also I noticed that you have added Credit Card Info field which is not allowed in JotForm.

    why am getting form disabled message Image 1 Screenshot 20

    I have activated your account. I have also removed the fields that I mentioned to avoid your account to be suspended again. Please avoid having username and password field in your form and specially credit card info fields.

     

    Do let us know if you need further assistance.

     

    Regards.