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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms not working

    Asked by silasgarrisonfisher on July 29, 2015 at 07:50 AM
    Page URL:
    http://form.jotform.us/form/52049239006148?

    forms not working
  • Profile Image
    JotForm Support

    Answered by Charlie on July 29, 2015 at 10:10 AM

    Hi,

    Upon checking the form you have here: http://form.jotform.us/form/52049239006148?. I see that you only have the Data Grid widget. No input fields or submit button. 

    May I know what you meant by not working? I also checked the other forms that you have and they are still accessible.

    We'll wait for your response.

  • Profile Image

    Answered by silasgarrisonfisher on July 29, 2015 at 10:59 AM
    Hi,
    For about 5 minutes all forms were not working. But they are jow. Thank you
    for the quick respobse. I do not know what happened .
    Thank you,
    Lisa Mardis
    On Jul 29, 2015 9:09 AM, "JotForm Support Forum<jotform@jotform.com>"
    wrote:
    ...
  • Profile Image
    JotForm Support

    Answered by Charlie on July 29, 2015 at 12:21 PM

    I just receive an update that there was a temporary glitch in the service earlier, but it was quickly resolved. 

    However, if you experience the problem again, please do let us know and we will investigate it further.

    Thank you for updating us.