What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I would like to have the attachment send by mail

    Asked by wimvanbaast on July 29, 2015 at 08:27 AM

    at my form i added the attachment buttons, but the attachment are now online stored, but i would like to have them added to the mail as a file.

    by that way our ticketing system picks it up automaticly and ad them on the attachment field..


    i cant find where thats possible,


    hope to hear soon!

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    Answered by Ben on July 29, 2015 at 10:27 AM

    Unfortunately this is not possible since that all of the files are uploaded to our storage servers for which the links are created and sent in the email.

    It would be possible for you to grab the links and set your server to download them (for example a script utilizing wget or some other method), but it would not be possible to set it up to have the uploaded files sent over the email as an attachment.

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    JotForm Support

    Answered by Welvin on June 29, 2016 at 08:02 AM

    If you are looking to get the file uploads in the form as an email attachment then we have a great news for you. Files uploaded to your form can now be sent as an attachment on email notifications. Please give it a try and let us know if you have any feedback.