Widgets are not loading on Android mobile device when form is on SSL protocol

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    Asked on July 29, 2015 at 08:52 AM

    when I send my form to iPhone people can sign them but when I send the form to android the sign shows up but not able to sign the form, I don't know if it is something to do with settings on the phone or with the form.  

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    Answered on July 29, 2015 at 10:58 AM


    Apologies for the inconvenience. I checked your website and indeed the widgets at the bottom are not showing.

    I believe the problem is that when the form is using SSL protocol (https://), the widgets are not loaded properly.

    I'll forward this immediately to the widget team to have it checked. We will update you as soon as the problem has been fixed.

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    Answered on October 30, 2015 at 05:47 AM


    You should now be able to work with Android 4.4 Devices - the signature widgets will display as expected:

    Please check - If you have additional issues - please let us know.