What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Saving Causes Problems

    Asked by EssentialPers on December 12, 2011 at 03:58 PM

    As I go through and build my forms when the form goes to Auto Save it does not complete the saving process and I keep getting an error message and lose all new work completed on form. Please assist as it is wasting a lot of time.

    I'm getting a script is causing problems error message. I'm not getting this on anything else what is the issue? Plwase assist. Has anyone else had this issue? Thanks

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    Answered by AtacanC on December 12, 2011 at 06:15 PM

    First off, we apologize for your inconvenience. I've cloned one of your forms and made some changes on it. I wasn't able to replicate the said issue. I've disabled the auto save and re-enabled but it worked fine. Can you please try it with a different browser?

    If you still experience the same issue, please do let us know.

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    Answered by EssentialPers on December 12, 2011 at 06:56 PM

    I think your disabling and re-enabling may have fixed it because I have been able to go throught the forms now. Thank you very much for the help.