We are receiving an error when submitting a form with PayPal payment processing tool

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    LGHmarathon
    Asked on July 29, 2015 at 04:01 PM

    I created a form and when I tested it, I received an error message after I click the submit paypal button. I spoke with Paypal and they've requested that I speak to JotForm and that the error could be on your end.

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    Ben
    Answered on July 29, 2015 at 05:22 PM

    Can you please tell us what is the form that you are having these issues on and what is the exact error that you get.

    Knowing these it will be easier for us to check it out and help you resolve the issue.

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    LGHmarathon
    Answered on July 29, 2015 at 05:35 PM

    PAP, Marathon Package form

    Error Message below:

    Security Error

    Security Header is not valid.

     

    Thank you,

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    LGHmarathon
    Answered on July 29, 2015 at 05:47 PM

    http://www.lghmarathon.org/#!book-your-trip/cls2

    Try the above link to test the form

    Thanks,

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    Jeanette
    Answered on July 29, 2015 at 11:50 PM

    Seems like you have embedded the form using the SSL (Secure version) and since the site itself it's not secure, but on the standard HTTP protocol, then it's giving you this error.