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Form Condition Logic not working using secure custom URL on Mobile deviceAsked by SDPsurvey on July 30, 2015 at 02:19 AMI have similar problem. I'm testing it on a Samsung S6 https://secure.jotformpro.com/SDPsurvey/testing
To clarify, it works fine on laptop and even Andriod tablet (e.g., Samsung Tab A). Just refuse to work on phone. Thus far, I have tried many different Andriod phones.
Kindly try regenerating the embed code again.
I have tasted with the plain URL and I'm not experiencing the issues
Also clear you browser cache in the process, please let us know of the outcome
Yup, it works with the plain URL. But whenever I used a custom URL, no matter what I chose, it wouldn't work. So it looks like I'm stuck with some long string of numbers. More importantly, I can get my organization's acronym into the URL. Please post if anyone has a solution to this.
Well, at least it can work for now. Thanks.
I cloned your form and tried it on my end and I was able to replicate the issue. I will escalate this to our development team for them to investigate and check the issue. We will inform you on this thread any updates on the issue.