What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Our Forms are running really slow

    Asked by happygrasshopper on July 30, 2015 at 11:28 AM

    Our form is running incredibly slow - is there something you can do to speed it up?

    Page URL:
    http://happygrasshopper.com/chris

  • Profile Image

    Answered by Shadae on July 30, 2015 at 12:42 PM

    Hi happygrasshopper,

    I do apologize for the issue that you are experiencing with your forms.

    I was able to complete your two forms on your webpage without any delay. Please attempt to clear your browser cache.

    If you are still experiencing a slow response in your form, also clear your form cache.

    I hope this helps, please inform us if you need further assistance.