- JanineTonerAsked on December 13, 2011 at 01:26 PM
Plimus has terrible password recovery so I cannot find my password to cancel my premium account. Can you please cancel the premium pricing level? Thank you.
- fxrAnswered on December 13, 2011 at 03:27 PM
I just want to be clear, you are currently on a Professional Monthly plan, do you want that canceled and to revert to 'FREE' account type ?
- JanineTonerAnswered on December 13, 2011 at 03:30 PM
Sorry about the confusion. Please put me down to the free account type. Thanks
- fxrAnswered on December 13, 2011 at 03:33 PM
OK. No problem.
I have canceled that subscription for you. You will revert to 'FREE' account type on the 20th December.
Thanks for choosing JotForm.