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GreenMaxvilleAsked on August 1, 2015 at 10:10 AM
Hi,
My jot form is showing this error: The result storage capacity has been reached for this form. Your result was not created. Please contact the form owner.
The form is supposed to receive 100 submissions a month and is at 19.
Please help resolve this issue as SOON as possible as it is affecting my business.
I can be reached at 314-276-4741. Please contact me promptly.
Thanks
Aarron Mintert
Green Maxville and Associates
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jonathanReplied on August 1, 2015 at 2:26 PM
Hi Aarron,
I just checked your jotform account/username GreenMaxville and I could not see the reported issue.
Your account is currently available and active at this time.
Please try first closing your browser and then login back to your account to check the status again.
Let us know if issue remains.
Thanks.
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Lisa LangleyReplied on June 13, 2017 at 9:23 PM
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Elton Support Team LeadReplied on June 14, 2017 at 1:21 AM
@Lisa,
We moved your question here https://www.jotform.com/answers/1172788. We'll be on it shortly.