Email Notifications not being sent on 2015-08-01

  • Profile Image
    mikebull
    Asked on August 01, 2015 at 11:01 AM

    We're not receiving emails from customers who have applied using our finance service.

    This started happening today (1/8/15) and is not working for ALL of our domains, and we're loosing customers as we speak. Is there an issue with your service?

  • Profile Image
    Boris
    Answered on August 01, 2015 at 02:37 PM

    There was an issue today with one of our outgoing email servers (Amazon SES) that is now resolved. The emails have been delayed, but have been sent as soon as developers were able to resolve this issue.

    I have checked your email history, and it seems that all the emails have now been sent to you successfully. Please check if you have received these emails.

    Thank you for your understanding, and please accept our sincere apologies for the inconvenience.