What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I have checked our mailing logs for the email address that you are using in this thread, and I do not see it in our logs at this time. Please note that we were having slight issues with one of our mailing servers today, which might have delayed your confirmation email, but as the issue is already resolved the emails should have gone through by now.
Can you please let us know which form did you submit to, and which email address did you use?
If you have used the same email address that you are using to post/reply to our forum, you do not need to provide it, as we can see it. Just let us know if that is the email.
We would need a link to the form in order to check its submissions, and we need to confirm your email address in order to check if it is in one of that form's submissions.
We will await your response. Thank you.