Error creating Fillable PDF Form

  • Profile Image
    acdapa
    Asked on August 02, 2015 at 11:49 AM

    When I try to convert my form to a printable pdf, I get the following error:

     

    This XML file does not appear to have any style information associated with it. The document tree is shown below.

    <Error>

    <Code>AccessDenied</Code>

    <Message>Access Denied</Message>

    <RequestId>B7C7C2F2B4FFA37E</RequestId>

    <HostId>

    cz8GZaesgKVLPzAXe9keu+9yFQ9JgbppksTIFTzOpuX/OcvHsKDeLuPoNK7Nu5Ti

    </HostId>

    </Error>

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    jonathan
    Answered on August 02, 2015 at 03:25 PM

    I was able to reproduced the problem as well. When I tried creating a Fillable PDF Form using my test form, I got the same XML Error /Access Denied.

     

    I have submitted a bug ticket report to our higher team support.

    We will let you know as soon as we have fixed on this.

     

    Thanks.

  • Profile Image
    CTSemAdmis
    Answered on August 03, 2015 at 03:31 PM

    I'm also

    getting the same error message, same process
  • Profile Image
    jonathan
    Answered on August 03, 2015 at 03:51 PM

    @ CTSemAdmis

    We will resolve your issue here https://www.jotform.com/answers/627142

    Thanks.

  • Profile Image
    liyam
    Answered on August 16, 2015 at 11:43 AM

    Hello,

    As of testing, it appears that the issue is already fixed.

    Please let us know if the problem persists on your end.

    Thanks.