What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't access Jotform

    Asked by atunson on August 03, 2015 at 10:26 AM
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    JotForm Support

    Answered by EltonCris on August 03, 2015 at 12:17 PM

    Can you please give us more specific details about how you are not able to access Jotform?

    Is there any error shown on your end when you visit www.jotform.com?

    If you can provide a screenshot that shows the problem, that will help us identify the problem quickly.


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    Answered by Acmscomm on May 06, 2016 at 05:53 AM

    We are having challenges at our centre in Johannesburg in accessing our form here: http://www.myjotform.com/Acmscomm/ACMS_Outputs . It won't load completely in Chrome and Firefox. Any ideas?
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    Answered by Carina on May 06, 2016 at 06:18 AM


    I moved your question to a new thread as we aim at having only one user/question per thread. You can find it here:

    Let us know if we can assist you further.