[Stripe] Error - Expired API Key provided: pk_test_

  • jhwk1969
    Asked on August 3, 2015 at 3:21 PM

    What does this error code mean

    Hello!

    We finally got the discount code straightened out for the Letting Go Workshop, but then was told a person went to go register and got the following error code. 

    What does this mean and how do I fix it?

     

    Expired API Key provided: pk_test_********************MGWw. Platform access may have been revoked.

     

    Please help,

     

    Thank you,

     

    Abby Young

    Page URL: http://tillerytime.com/?page_id=187
  • Mike
    Replied on August 3, 2015 at 4:30 PM

    Thank you for contacting us.

    It seems that your form is connected with Stripe using outdated API keys. I would like to suggest adding your current Stripe API keys via Payment Wizard.

    [Stripe] Error Expired API Key provided: pk test Image 1 Screenshot 20

    [Stripe] Where do I find my API keys?

    To run the form in a test mode use Test keys, and when you are ready switch to the Live keys.

    If you need any further assistance, please let us know.

  • PLS
    Replied on June 28, 2017 at 9:08 AM

    I have a yardbook & I'm setup with stripe for credit card payments but my customers is trying to make a payment and there's the pop up saying my Api code is expired and not performing what is that and what does that mean?
  • Nik_C
    Replied on June 28, 2017 at 10:47 AM

    @PLS,

    since this is an old thread, I opened a new one here: https://www.jotform.com/answers/1186008

    Thank you!