Getting an error code whenever I try to turn a form into a PDF.

  • Profile Image
    ngatemall
    Asked on August 03, 2015 at 08:01 PM
    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>6F7B6C6C4F5D373A</RequestId>
    <HostId>
    QPHHCR6LMqKG/S5MIRe0+bE1PjGJy/wEGRhH2FJzQF4WgGb4Rx0vVKka01GqXSdVbgdwBksSZBo=
    </HostId>
    </Error>
  • Profile Image
    ashwin_d
    Answered on August 04, 2015 at 01:01 AM

    Hello ngatemall,

    I'm sorry for the trouble caused to you.

    I did try to create a PDF form and I am able to replicate the issue you are having. It seems to display "Access Denied" error message. 

    I am reporting it to our back end team. We will get back to you as soon as this issue is fixed.

    Thank you!

     

  • Profile Image
    mustafa
    Answered on September 29, 2015 at 10:17 AM

    Hi,

    Sorry for the late response. This error occurred because of a temporary server error, you should be able to create your PDF forms now. Thanks for your patience and apologize for the inconvenience.

     

    Regards.