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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do not recieve e-mails.

    Asked by MidwestFire on December 14, 2011 at 12:53 PM

    My form is located here : http://midwestfireandsecurity.com/interview.html

    not recieving e-mails. please help troubleshoot this issue thanks.

    Page URL:
    http://midwestfireandsecurity.com/interview.html

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    Answered by MidwestFire on December 14, 2011 at 02:09 PM

    strangly appears to be working now.

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    Answered by MidwestFire on December 14, 2011 at 02:21 PM

    well I should say the notification e-mails work but the autoresponder does not work still.

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    Answered by pinoytech on December 14, 2011 at 02:30 PM

    Hi MidwestFire,

    Sorry for the inconvenience. Here's a link may help your problem.

    http://www.jotform.com/help/25-Receiving-Emails-on-Form-Submissions 

     

    Thank you!

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    Answered by AtacanC on December 14, 2011 at 05:27 PM

    @pinoytech

    Thanks for the quick response :)

    @MidwestFire

    I've cloned your form and made a test submission. I was able to receive a notification email and an autorespond. It might be a temporary glitch. Can you please test it again and let us know the results?

    Thanks in advance.