- SCACAsked on August 04, 2015 at 10:31 AM
Since we already pay for Premium, does that mean when prices increase we will be able to retain our current level of service at the lower price? Or is the price-lock only available to new customers?
- JotForm Support ManagerJeanetteAnswered on August 04, 2015 at 11:56 AM
Yes, that email was actually only intended for free users. You'll keep your price as long as you are a subscriber.
All existing subscriptions will be grandfathered. The new prices only apply to new users.
So, yes, you will keep your $9.95 rate for the Premium package as long as you wish.