What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Special Pricing Offer QuestionAsked by SCAC on August 04, 2015 at 10:31 AM
Since we already pay for Premium, does that mean when prices increase we will be able to retain our current level of service at the lower price? Or is the price-lock only available to new customers?
JotForm Support Manager
Yes, that email was actually only intended for free users. You'll keep your price as long as you are a subscriber.
All existing subscriptions will be grandfathered. The new prices only apply to new users.
So, yes, you will keep your $9.95 rate for the Premium package as long as you wish.