- fondationGFGSAsked on August 04, 2015 at 10:46 AM
I would like to change my current plan (9.95$ monthly payement plan) to the annual payement plan (90$).
When I entered my credit card information, I received an error message.
How can I fix it ?Page URL:
- tidewellnewmediaAnswered on August 04, 2015 at 10:51 AM
I am having this same issue. If you click the "2 year" subscription it tells you the following...
Except I have not entered any new credit card information. I just want to get my yearly subscription again. Has to be a glitch in their system.
Also how is switching from a monthly economy plan to a yearly a downgrade?
- JotForm FounderaytekinAnswered on August 04, 2015 at 11:21 AM
I have assigned this problem to one of our developers. Sorry about that.
- JotForm SupportpaulsimpsonAnswered on August 04, 2015 at 09:33 PM
Apologies for this error. You should now be able to alter your billing interval successfully from the billing area.
Thank you for using JotForm