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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Confused about Upgrade option?

    Asked by disptowebmaster on August 04, 2015 at 10:47 AM

    We upgraded our account on January 16th, 2015.  

    Do we need to UPGRADE or can we renew our current package (which is what we need) to LOCK IN pricing?

    Will we receive credit for the 6 months we still have left in our account?  Extending renewal date to January 2017?

    Or will it just add 6 months to our account and charge us until August 4th 2016?


    Finally could you please explain what sub-accounts are?


  • Profile Image
    Chief Technology Officer

    Answered by eee on August 04, 2015 at 11:30 AM


    If you're already on a paid plan, the price increase will never affect your future usage.

    Kindest Regards,

    - Ertugrul.