What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Address Map Locator widget not auto completing fields at the bottom

    Asked by gustavojmarrero on August 04, 2015 at 12:50 PM

    Hi, I made a form with Address Map Locator but in the last days, when I mark the point on the map, the field address lat and lng are empty. I checked the Demo and other form in diferentes pc's and I found the same trouble.

    Can anybody help me?

     

    Page URL:
    http://form.jotform.co/form/51827298697879

    map address map Address Map Locator pc checked same
  • Profile Image
    JotForm Support

    Answered by Charlie on August 04, 2015 at 01:43 PM

    I checked your form and also cloned it for testing purposes. And I was able to replicate the problem, it seems like the Address map Locator is not auto completing the fields at the bottom.

    I'll forward this to our developers to have it checked. We'll update you on this thread when the problem has been resolved.

    Apologies for the inconvenience.

  • Profile Image

    Answered by gustavojmarrero on August 04, 2015 at 01:55 PM

    Thanks, I will be waiting for your reply.

     

  • Profile Image

    Answered by gustavojmarrero on August 13, 2015 at 07:25 PM

    Hi:
    Do you have any answer?

    Thanks.

  • Profile Image
    JotForm Support

    Answered by Charlie on August 14, 2015 at 01:08 AM

    Hi,

    I'm checking the status of the report ticket, someone in our widget team is already assigned on it, but it seems like the problem is still unresolved. I'll notify the developer about the follow.

    Apologies for the inconvenience.

  • Profile Image

    Answered by sjpd on September 05, 2015 at 02:25 PM

    I am also in need of this widget.  I have a high priority project to allow our citizens to register surveillance cameras with the police department.  I've used this widget in the new form, but it's not working as expected.

     

    Here's my form: http://www.jotformpro.com/form/52426985224965

    I also wish the widget would allow me to set the zoom level upon page-load, and set validation rules for City and Country.  Just in case your open to feature requests...

    -Dave

     

     

  • Profile Image
    JotForm Support

    Answered by jonathan on September 05, 2015 at 05:41 PM

    @Dave

    We will address your issue on s separate thread here http://www.jotform.com/answers/655709

    Thanks.

  • Profile Image
    JotForm Support

    Answered by TitusN on September 07, 2015 at 06:52 AM

    Hello, 

    This is now fixed - the widget should update the location when you type in or when you drag the marker on the map: 

    http://form.jotformpro.com/form/52155676063962

    Please check it out, and let us know if you have further issues. 

    Thanks!!