- RoseHernandezAsked on August 04, 2015 at 12:53 PM
I upgraded our account on Friday, but today received an email that the free account expired! It says that I upgraded to Economy plan, but in our billing says that subscription expired.
I am confused by this conflicting information and would like resolution ASAP. I have several events pending and have deadlines coming up!!!
- JotForm Support ManagerJeanetteAnswered on August 04, 2015 at 01:18 PM
There is nothing to worry about, that was probably a glitch, please double check your Billing section, it says the next billing day is August 30th, 2015.
Sorry for the confusion.