HELP! Working on a deadline and have a question regarding billing!!

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    RoseHernandez
    Asked on August 04, 2015 at 12:53 PM

    I upgraded our account on Friday, but today received an email that the free account expired!  It says that I upgraded to Economy plan, but in our billing says that subscription expired.

     

    I am confused by this conflicting information and would like resolution ASAP.  I have several events pending and have deadlines coming up!!!

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    Jeanette
    Answered on August 04, 2015 at 01:18 PM

    There is nothing to worry about,  that was probably a glitch, please double check your Billing section, it says the next billing day is August 30th, 2015.

    Sorry for the confusion.