Some Fields are Blank

  • SEGURALIA
    Asked on August 4, 2015 at 1:09 PM
    Hello Some of the forms are coming to us in various fields blank , you could check the reason. Eg received at 04/08/2015 12:54:44 from arantxamaza0@gmail.com Thank you
  • SEGURALIA
    Replied on August 4, 2015 at 2:05 PM
    hello, thank you very much for your response and speed.
    *The problem would be to required fields in which we did not get the
    information and come in white.*
    In the case of non-mandatory fields , no problem , since it is not
    necessary 100%.
    Thank you very much and greetings
    2015-08-04 19:54 GMT+02:00 JotForm Support Forum <
    noreply@jotform.com>:
    ...
  • SEGURALIA
    Replied on August 6, 2015 at 3:59 AM

    hello, thank you very much for your response and speed.
    *The problem would be to required fields in which we did not get the
    information and come in white.*
    In the case of non-mandatory fields , no problem , since it is not
    necessary 100%.
    Thank you very much and greetings
    2015-08-04 19:54 GMT+02:00 JotForm Support Forum <
    noreply@jotform.com>:
    ...

  • Sammy
    Replied on August 6, 2015 at 4:31 AM

    Kindly clear your browser cache and try submitting the data again the issue should be resolved now, please let us know if you still experience it

  • SEGURALIA
    Replied on August 6, 2015 at 5:04 AM
    Thank you, let's try . A GREETING
    2015-08-06 10:30 GMT+02:00 JotForm Support Forum <
    noreply@jotform.com>:
    ...
  • SEGURALIA
    Replied on August 6, 2015 at 5:25 AM
    VERY URGENT We've cleared the cache and is now worse we get all boxes blank . Thank you
  • Jan
    Replied on August 6, 2015 at 8:31 AM

    If not, then please provide the form URLs/IDs or you can share the URL of the webpage where the form is embedded so we can investigate it. 

    You can also re-embed the forms using the Iframe method to avoid script conflicts between the webpage and the form.

    We'll wait for your reply. Thank you.