Form Support
 

Some Fields are Blank

  • Profile Image
    SEGURALIA
    Asked on August 04, 2015 at 01:09 PM
    HelloSome of the forms are coming to us in various fields blank , you could check the reason.Eg received at 04/08/2015 12:54:44 from arantxamaza0@gmail.comThank you
    Page URL:
    www.correduriadirecta.es

  • Profile Image
    Shadae
    Answered on August 04, 2015 at 01:55 PM

    Hi Seguralia,

    After reviewing your form, I am seeing that not all field have been marked as required. As such, your users are able to submit the form without completing all fields:

    If all fields should be filled out, please mark all fields as required. As such the form cannot be submitted unless it has been filled out completely.

    If you are having an issue with required fields missing information, please advise us of the fields and we will look into this further.

    Thank you

  • Profile Image
    SEGURALIA
    Answered on August 04, 2015 at 02:05 PM
    hello, thank you very much for your response and speed.
    *The problem would be to required fields in which we did not get the
    information and come in white.*
    In the case of non-mandatory fields , no problem , since it is not
    necessary 100%.
    Thank you very much and greetings
    2015-08-04 19:54 GMT+02:00 JotForm Support Forum <
    noreply@jotform.com>:
    ...
  • Profile Image
    SEGURALIA
    Answered on August 06, 2015 at 03:59 AM

    hello, thank you very much for your response and speed.
    *The problem would be to required fields in which we did not get the
    information and come in white.*
    In the case of non-mandatory fields , no problem , since it is not
    necessary 100%.
    Thank you very much and greetings
    2015-08-04 19:54 GMT+02:00 JotForm Support Forum <
    noreply@jotform.com>:
    ...

  • Profile Image
    Sammy
    Answered on August 06, 2015 at 04:31 AM

    Kindly clear your browser cache and try submitting the data again the issue should be resolved now, please let us know if you still experience it

  • Profile Image
    SEGURALIA
    Answered on August 06, 2015 at 05:04 AM
    Thank you, let's try . A GREETING
    2015-08-06 10:30 GMT+02:00 JotForm Support Forum <
    noreply@jotform.com>:
    ...
  • Profile Image
    SEGURALIA
    Answered on August 06, 2015 at 05:25 AM
    VERY URGENTWe've cleared the cache and is now worse we get all boxes blank .Thank you
  • Profile Image
    Jan
    Answered on August 06, 2015 at 08:31 AM

    If not, then please provide the form URLs/IDs or you can share the URL of the webpage where the form is embedded so we can investigate it. 

    You can also re-embed the forms using the Iframe method to avoid script conflicts between the webpage and the form.

    We'll wait for your reply. Thank you.