- JotForm SupportMikeAnswered on August 04, 2015 at 05:39 PM
The issue needs to be checked by our developers. I have attached a bug report ticket to this thread and escalated it to our Development Team.
We will keep you updated via this thread.
- alp_denizAnswered on August 07, 2015 at 02:34 AM
Uploaded files downloader is currently limited to a total file size of 32MB in order to stabilize timeouts while downloading with a browser. We will be working on this issue, meanwhile you may like to download your files part by part via time-range or search.
We will update you when a solution is found.
- alp_denizAnswered on August 10, 2015 at 12:07 PM
We have just optimized the downloader that it gets up to 250 MB and 250 files. Since your files are around the limits, I suggest that you divide your submissions to two to get all your files in two zip files.
Please let us know your thoughts.
- DSW_Ref2Answered on January 27, 2016 at 09:03 AM
I tried the "download all" button but I still only get the first 14 entries no matter what I set up as timeframe.
And even if this work, we might get more then 250 Uploads on one day. How can I download this? Isn't there an option like " Download the first 10 entries, the second 10 or something like this.
I know I could use a download manager, to download all links from the Formula Excel export. But my Problem is, that I need the submission ID for every file IN the file name. What worked fine when I testet it with 10 uploads, because the zip folders are named after the ID.
- JotForm SupportMikeAnswered on January 27, 2016 at 10:47 AM
We have moved your inquiry into a separate thread to be able to address it properly.
We will get back to you as soon as possible.