- katydAsked on December 14, 2011 at 11:17 PM
I no longer need the premium subscription for my jotform account. How can I downgrade my subscription to free, but still have the forms saved for possible future use if needed?
- JotForm SupportidarktechAnswered on December 15, 2011 at 01:15 AM
I have now cancelled your susbscription for you. You will not be charged again. But your account will stay Premium until the time you have paid for expires which is on December 25, 2011.
Cancelling JotForm subscription will not affect your forms and data in any way. It will remain intact when your account downgrades to a free one.
Let us know if you have further questions. Feel free to resubscribe anytime you wish.