What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I downgrade my jotform subscription?

    Asked by katyd on December 14, 2011 at 11:17 PM

    I no longer need the premium subscription for my jotform account. How can I downgrade my subscription to free, but still have the forms saved for possible future use if needed?

    Thank You,

    Katy Driesenga

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    JotForm Support

    Answered by idarktech on December 15, 2011 at 01:15 AM

    Hi Kathy,

    I have now cancelled your susbscription for you. You will not be charged again. But your account will stay Premium until the time you have paid for expires which is on December 25, 2011.

    Cancelling JotForm subscription will not affect your forms and data in any way. It will remain intact when your account downgrades to a free one.

    Let us know if you have further questions. Feel free to resubscribe anytime you wish.

    Thanks,

    Idarktech