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pgentnerAsked on August 5, 2015 at 9:55 AM
When I run a test form, I am able to type a very long essay in the Additional Information box. Others report being stopped after just a few words---that the box will not accept additional words. Why is the capacity of this box not consistent, from user to user?
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Ashwin JotForm SupportReplied on August 5, 2015 at 1:08 PM
Hello pgentner,
I did check your form and found that you have not set any maximum entry limit of your text area field. Please check the screenshot below:
Please be noted that textarea field can hold up to 40k characters which is virtually unlimited for just a form field.
Have you embedded your form in any webpage where you are having this issue with? Please share the webpage URL and we will take a look.
We will wait for your response.
Thank you!