What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unfortunately, we do not offer phone support. You can inform us here on our forum your concern and we will be happy to help you.
You have mentioned that you are having problem with email forwarding to few addresses, are you referring to the Notifier email? You can check this guide on how to setup your Notifier email: Setting Up Email Notifications. If you want to send your Notifier email to multiple email addresses, you just need to add to the Recipient E-mail settings a comma delimited list of email (i.e. email@example.com, firstname.lastname@example.org, email@example.com).
If you still having trouble on the email, can you provide us more information regarding the issue? Please also provide the link or name of the form in question so we can further check it.
We will wait for your response.