Forms are being counted as SSL...why?

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    Asked on December 15, 2011 at 03:01 PM

    The 2 forms I am using (simple contact form and inquiry form) are both being counted against my 10 SSL submissions.  I cannot see where I selected them to be secure forms or where to turn this feature off.

    Thank you.

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    Answered on December 15, 2011 at 03:36 PM

    A secure form's URL starts with https:// instead of the usual http:// . If you wish to make the form unsecure, please change the URL of the form in your embed code so that it will start with http://. It should look something like this:

    <script src=""></script> 

    If you have any other concerns, feel free to contact us.

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    Answered on December 17, 2011 at 03:45 AM

    None of my forms has the https:// yet they are all being counted as SSL forms against the free 10.

    Here is exactly what it shows in the "embed" field for this particular form:

    <script type="text/javascript" src="//"></script>



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    Answered on December 17, 2011 at 06:53 AM

    Can you please share the url of your web site with us?

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    Answered on December 17, 2011 at 04:50 PM

    Yes...thank you!  (Click the email icon on right)

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    Answered on December 17, 2011 at 06:32 PM


    One possible reason is you have visited your form using secure page of JotForm (, since JotForm has an autosave feature it automatically changes your submit.php to a secure one. To fix that, simply visit your forms at, edit your form and click on save button once. That should fix your problem.



    You are using a secure version of form, I can see that your JotForm embed code contains https:, please change that one to http: if you would like to received submissions as regular one.

    If you have further questions, please let us know. Thank you for using JotForm!