Forms are being counted as SSL...why?

  • Profile Image
    dstac
    Asked on December 15, 2011 at 03:01 PM

    The 2 forms I am using (simple contact form and inquiry form) are both being counted against my 10 SSL submissions.  I cannot see where I selected them to be secure forms or where to turn this feature off.

    Thank you.

  • Profile Image
    AtacanC
    Answered on December 15, 2011 at 03:36 PM

    A secure form's URL starts with https:// instead of the usual http:// . If you wish to make the form unsecure, please change the URL of the form in your embed code so that it will start with http://. It should look something like this:

    <script src="http://www.jotform.com/jsform/YourForm-id"></script> 

    If you have any other concerns, feel free to contact us.

  • Profile Image
    dstac
    Answered on December 17, 2011 at 03:45 AM

    None of my forms has the https:// yet they are all being counted as SSL forms against the free 10.

    Here is exactly what it shows in the "embed" field for this particular form:

    <script type="text/javascript" src="//form.jotform.com/jsform/13442248269"></script>

     

    Thanks.

  • Profile Image
    AtacanC
    Answered on December 17, 2011 at 06:53 AM

    Can you please share the url of your web site with us?

  • Profile Image
    Sladestyle
    Answered on December 17, 2011 at 04:50 PM

    Yes...thank you!

    http://dstac.org/home.php  (Click the email icon on right)

  • Profile Image
    idarktech
    Answered on December 17, 2011 at 06:32 PM

    @dstac,

    One possible reason is you have visited your form using secure page of JotForm (https://secure.jotform.com), since JotForm has an autosave feature it automatically changes your submit.php to a secure one. To fix that, simply visit your forms at http://www.jotform.com, edit your form and click on save button once. That should fix your problem.

     

    @Sladestyle,

    You are using a secure version of form, I can see that your JotForm embed code contains https:, please change that one to http: if you would like to received submissions as regular one.

    If you have further questions, please let us know. Thank you for using JotForm!