What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can we make PayPal as an optional payment on our form?

    Asked by VoicesOfSeptember11 on August 06, 2015 at 10:07 AM

    Is it possible to have the paypal be optional in case people want to call in their payment?

    Hello guys is it possible for me to have Paypal be optional at all?

  • Profile Image

    Answered by Ben on August 06, 2015 at 10:55 AM

    The easiest and simplest way to do this is to use conditions.

    What I would do is to set the PayPal field as required, but then hide the PayPal option if the radio option is not selected to make the payment over it.

    So basically what you would need to add to your form is a simple radio button that will allow your users to choose if they want to make the call to make the payment or to use PayPal and make the payment right away instead.

    Then just use the show / hide option in our conditions to shown the option matching their selection.

    You can see more about this here: How to show or hide a field in the form based on the other field input or selection

    Of course, if needed, we are also here so do let us know and we would be happy to assist :)