Form data cannot be decoded

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    CIWisc
    Asked on December 15, 2011 at 06:16 PM

    I'm seeing multiple posts on this, but haven't seen a resolution.  I continue to get this message "Form data cannot be decoded" as I am editing my form http://www.jotform.com/form/13481548602

     

    I also get a pop-up that says that there is a lot of traffic on the jotform site.

     

    Please help me.

     

    Thank you!

  • Profile Image
    AtacanC
    Answered on December 15, 2011 at 06:21 PM

    We apologize for your inconvenience. I was able to replicate the said issue. It might be a temporary glitch. Please be patient. I'm sure that it will get back to normal soon.

    Thank you very much for your understanding and patience.

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    pirco
    Answered on January 12, 2012 at 06:21 PM

     

    testing jotforms and experiencing the same issue. I don't even know my form's ID since I cannot save it...

    sometimes the error message is just "Form data cannot be decoded" and other times it's the "we are currently experiencing abnormally high traffic..."

    since I see a few forum posts regarding this topic, I wonder if the form would also be unavailable to the public at large.

     

    please advise. and thank you

     

  • Profile Image
    idarktech
    Answered on January 12, 2012 at 07:23 PM

    Hi,

    Can you please try it again now and let us know if this still happens, pirco? Thanks.

  • Profile Image
    pirco
    Answered on January 12, 2012 at 07:25 PM

    it's working, thank you.

    just wondering if users of my form will also experience the downtime issue or if it's only affecting form admins.

     

    thanks

  • Profile Image
    idarktech
    Answered on January 12, 2012 at 07:38 PM

    Hi,

    It's only happening on the back-end/admin side, your form user's shouldn't experienced this. Thanks.