What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Submissions Unique ID skipped one for no apparent reason

    Asked by concepts360im on December 16, 2011 at 02:39 AM

    Hi, I have a question, I placed a unique ID on my form and I understand that it is sequential. However, when I checked the submissions, I found out that the Unique ID skipped No. 7, so now I have 1-6, then 8. How do I go about this? Thanks!

    This is a re-post of a comment on How to Add Custom Unique IDs to your Form Submissions?

  • Profile Image

    Answered by emrew86 on December 22, 2011 at 02:55 AM

    This happens when capthca isn't filled correctly...