I keep receiving the same submission?

  • OakwoodCanineServices
    Asked on August 7, 2015 at 4:04 AM

    One of our forms "Training Week 3 Feedback" I keep receiving the same submission over and over again. Please can you tell me how to stop this? 

  • OakwoodCanineServices
    Replied on August 10, 2015 at 4:39 AM
    Good morning this is the form that had the problem.
    http://www.jotformeu.com/OakwoodCanineServices/3_Week_Feedback
    Thanks,
    ...
  • cloudyireland
    Replied on August 10, 2015 at 4:47 AM

    I've just had that, I think my problem is because the form isn't clearing and the user thinks it hasn't sent. does your form clear when you do a dummy submission?

  • Sammy
    Replied on August 10, 2015 at 8:35 AM

    The form wont clear if you have enabled the auto fill feature since it saves the most recent form data in the browser for specified period it then auto-fills the same form with this data.

    You can turn off this facility if you don't need it for the particular form.

    I keep receiving the same submission?  Image 1 Screenshot 20