What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I have reviewed your form and I am seeing that there are no submissions associated with the form: http://www.jotformpro.com/form/51241378032952
Can you confirm if you are still experiencing the issue with your submissions?
If so, can you provide us with more information, is it that your submissions have been duplicated or a user has been submitting the same information on more than one submission?
We await your response.
Good morning this is the form that had the problem.
I've just had that, I think my problem is because the form isn't clearing and the user thinks it hasn't sent. does your form clear when you do a dummy submission?
The form wont clear if you have enabled the auto fill feature since it saves the most recent form data in the browser for specified period it then auto-fills the same form with this data.
You can turn off this facility if you don't need it for the particular form.