- tmra1Asked on August 07, 2015 at 01:33 PM
- JotForm SupportdavidAnswered on August 07, 2015 at 02:16 PM
If you would like, we can adjust your subscription with our payment processor. Let us know which yearly subscription you would like to change to and we will update your subscription. You would then be billed for the yearly rate when your current monthly subscription ends.
- tmra1Answered on August 10, 2015 at 01:32 PM
We would like to go with the Premium package at $90.00 annually. Can you switch us to that? Any help would be appreciated.
- JotForm SupportdavidAnswered on August 10, 2015 at 02:45 PM
I have switched your plan to Premium Yearly billing. You will be billed $90.00 for a year of Premium on August 17th, 2015, when your current monthly subscription runs out. The change was made with our payment processor so nothing needs to be done on your end and you will be locked in at the lower rate unless you cancel or modify your subscription. Your billing will process the same, except it will be an annual subscription, rather than the monthly, from here on out.
If you have any further questions, let us know and we will be happy to help.