What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If you would like, we can adjust your subscription with our payment processor. Let us know which yearly subscription you would like to change to and we will update your subscription. You would then be billed for the yearly rate when your current monthly subscription ends.
We would like to go with the Premium package at $90.00 annually. Can you switch us to that? Any help would be appreciated.
I have switched your plan to Premium Yearly billing. You will be billed $90.00 for a year of Premium on August 17th, 2015, when your current monthly subscription runs out. The change was made with our payment processor so nothing needs to be done on your end and you will be locked in at the lower rate unless you cancel or modify your subscription. Your billing will process the same, except it will be an annual subscription, rather than the monthly, from here on out.
If you have any further questions, let us know and we will be happy to help.