What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Almost out of space

    Asked by andalou on August 07, 2015 at 01:49 PM

    Can I delete last year's form to clear up space? I don't need it anymore.

     

    Many thanks,

    Jane Newman

     

     

    almost out of space
  • Profile Image
    JotForm Support

    Answered by BJoanna on August 07, 2015 at 02:53 PM

    I have checked your account and Upload space on your account is 478.00 MB and for free users available Upload space is 100 MB. Because of that your forms will be disabled. To prevent that you would need to delete the submissions that have files uploaded on them until your upload space is under the limit. Please note that once submissions are deleted they can not be recovered. So I would suggest you do download submissions from your form into Excel, CSV and PDF before you delete your submissions . For excel, you can follow this guide:

     http://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel

    Hope this will help. Let us know if you need further assistance.