What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Switching from Monthly to Yearly Billing

    Asked by letthelightin on August 07, 2015 at 02:43 PM

    I typically in the past have upgraded to the monthly fee of 9.99 when I needed the additional submissons.  If I upgrade to the annual fee, will what I have paid this month be included already or will it be like a new account?


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    JotForm Support

    Answered by Mike on August 07, 2015 at 03:46 PM

    Thank you for contacting us.

    We can switch your billing cycle from Monthly to Yearly. The pro-rated refund should be applied automatically in this case.

    Please let us know if you would like to proceed.