- afunnellAsked on August 07, 2015 at 05:10 PM
From looking through the forums it appears that this problem has come up quiet often; however there does not seem to be a resolution. I only have one tab open, I have cleared cache and internet history, logged out and back in, and nothing seems to work. It simply will not save changes to forms. Please help!
- JotForm SupportKiranAnswered on August 07, 2015 at 09:15 PM
I've tried cloning your JotForm to my account and made some changes. When the form is saved, it seems to be saving without any issue.
This might be a temporary issue some lag with the network. Since you've already tried cleared browser cache, could you try logging in a different browser and see if you are able to save the form normally? If the issue still persists, please let us know. We will be happy to look into this issue further.
- afunnellAnswered on January 07, 2016 at 03:04 PMI am having the problem again. I have tried everything....clear cache, log out and back in, different browsers Chrome/IE11 but nothing works. Sometimes it will save but most of the time it will not. It pops up and says 'working' in the bottom right hand of screen but never saves. Is there a problem with your network?
- JotForm SupportKiranAnswered on January 07, 2016 at 04:08 PM
Since it is a old thread, I've moved the question to a separate thread and shall be addressed shortly.