What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Free plan: SSL submissions limit

    Asked by AshleyWhittenPhotography on August 08, 2015 at 12:26 AM

    How can I have just regular submissions and not secure? 

    Is the regular submissions when you don't select "Secure Code" on the Embedded Form?


    I just need regular forms and I just need it for a small event I am having. I don't have enough to upgrade my plan. 


    Thanks so much, 


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    JotForm Support

    Answered by Jan on August 08, 2015 at 05:55 AM

    I can see that your account is already at the limit because of the 11 SSL submissions. I assumed that you are not aware that you are using SSL on your form.

    As a one time accommodation, I will reset your SSL back to 0. You need to re-embed the form using the URL that is not secure. 

    Click the "Embed Form" and then uncheck the "Secure Form". You can now copy the link or click the Embed or Iframe option.

    Please make sure that the URL you'll use is not https. Again, we can only reset the SSL counter once, if it happens again then you need to upgrade your subscription.

    Let us know if you have any questions. Thank you.