Embedding a form, not looking properly on iOS (on the desktop everything is okay)

  • Shilon
    Asked on August 8, 2015 at 8:32 AM

    Embedding a form, not looking properly on iOS

    (on the desktop everything is okay)

     

    This is how it looks like.

    Direct link to the form: (this is how I want to look)

    http://shilon-tv.com/pict/JotForm/IMG_7038.PNG

    http://jotformpro.com/shilon/test1

     

    Redirect the domain to the form:

    http://shilon-tv.com/pict/JotForm/IMG_7037.PNG

    http://test.shilon-tv.com

     

    Embedding the form:

    http://shilon-tv.com/pict/JotForm/IMG_7036.PNG

    http://shilon-tv.com/kefel/

  • Welvin Support Team Lead
    Replied on August 8, 2015 at 3:01 PM

    I can't access this page: http://shilon-tv.com/kefel/. It says access forbidden.

    Anyways, here's how you can make your form a mobile responsive: 

    http://www.jotform.com/help/311-How-to-make-forms-Mobile-Responsive.

    Then we recommend embedding the form using our own methods. I suggest the iframe method: 

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Lastly, make sure that you are viewing as a mobile and not as a desktop (Request Desktop Site).

    Thanks

  • Shilon
    Replied on August 8, 2015 at 5:20 PM

    Thanks for the reply

     

    the page should be active now..

    http://shilon-tv.com/kefel/

     

    i did what you suggested but still, the page on the iPhone looks distorted.

    It should look like this:

    http://www.jotformpro.com/shilon/test2

  • Welvin Support Team Lead
    Replied on August 8, 2015 at 6:32 PM

    The form on this page http://www.jotformpro.com/shilon/test2 is embedded using our source codes method. I think you should do the same and see what will happen.

    Here's how: http://www.jotform.com/help/104-How-to-get-the-Full-Source-Code-of-your-Form.

    Thanks

  • Shilon
    Replied on August 9, 2015 at 7:14 AM

    This is how the form looks like embedded source code:

    http://shilon-tv.com/kefel4/

    Looks great on the iPhone, but is not centered on the desktop.

     

  • Welvin Support Team Lead
    Replied on August 9, 2015 at 8:29 AM

    Add the following custom CSS codes to the form:

    .supernova .form-all, .form-all {

        margin: 0 auto;

    }

    Here's how to inject a custom codes: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes. After that, re-embed the form again using the source codes for the changes to take effect.

    Or, simply add the codes directly in the page source (in the index.html file). 

    http://shilon-tv.com/kefel4/index.html 

    Make sure to add it in the CSS area.

    Thanks

  • Shilon
    Replied on August 9, 2015 at 9:03 AM

    You did it ! Thanks!!!

     

    One small thing, when I'm trying to edit the page in Dreamweaver it is very slow and heavy.

     

  • Boris
    Replied on August 9, 2015 at 3:59 PM

    On behalf of my colleague Welvin, you are kindly welcome. :) We are glad to hear that his solutions have worked to your satisfaction.

    When it comes to the speed of your page editing in Dreamweaver, I'm afraid that there is not much that we can do in this regard. Our forms should not be significantly impacting the speed of page editing in Dreamweaver, but that also depends on the processor power of your computer, as well as the amount of elements, conditions and calculations that you are using on your form.

    If you believe that there is some bug in our forms that may be causing your Dreamweaver to react slow, please open a new thread with explaining the issue in more detail, and we will be happy to look into fixing such a bug. I hope this helps.