What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What will cause forms to no longer show on my website?

    Asked by gloryn2000 on December 16, 2011 at 07:09 PM
  • Profile Image
    JotForm Support

    Answered by idarktech on December 16, 2011 at 07:26 PM

    Hi,

    Can you share us your website URL so we could look into it? Also, can you try to re-embed your form using an iFrame Code?

    Let us know if the iframe code works. We will wait for your reply. Thank you so much!

  • Profile Image

    Answered by gloryn2000 on December 16, 2011 at 07:38 PM
    My web url is www.glorytravel.net and I have yahoo sitebuilder and I used the emeded code that is provided by jotform. The forms are the online registration and the insurance waiver that I created through jotform
    Natasha Cloud, ACC
    Owner
    Glory Travel Agency
    Rex, GA 30273
    Office: (770) 507-7198
    Web: www.glorytravel.net
    "Visionaries focus on the vision while Haters focus on the Visionary"
  • Profile Image
    JotForm Support

    Answered by idarktech on December 16, 2011 at 07:48 PM

    Hi,

    Your form seems to be fine here, I was able to view it instantly. Please check my screen for online registration form and insurance waiver form. Can you try to clear your browsers cache? maybe that would help.

    Let us know if the problem still persist on your side, for your further assistance. Thank you.

  • Profile Image

    Answered by gloryn2000 on December 16, 2011 at 08:20 PM
    Hi
    Still having problems on my end it is strang because I have other forms that are working just fine however those were built as direct links to the pages I may need to go that way. I even tried on another computer.
    Thank you
    Natasha Cloud, ACC
    Owner
    Glory Travel Agency
    Rex, GA 30273
    Office: (770) 507-7198
    Web: www.glorytravel.net
    "Visionaries focus on the vision while Haters focus on the Visionary"
  • Profile Image

    Answered by fxr on December 17, 2011 at 10:02 AM

    This is probably an Internet Explorer specific issue. 

    I see your website has an SSL certificate, because you are using a form with an non-secure URL, Internet Explorer requires a visitor of the website to manually enable non-secure content on the webpage. 

    If you wish the form content to show on your webpage without user intervention you would need to use a secure URL for your form. 

    e.g on your page: https://p2.secure.hostingprod.com/@glorytravel.net/ssl/registration

    You would need to change the form embed code to: 

    script type="text/javascript" src="https://secure.jotform.com/jsform/1090807181"></script>

     

    Please note 'Free' accounts are only allowed 10 SSL submissions a month. Pricing

    The other option you have, as you have already referred to is just to include links to the form themselves on your website. 

     

    Hope that information helps, let us know if you have other questions.