Security is detecting malicious activity when i use Jotform.

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    Nathan
    Asked on August 10, 2015 at 11:53 AM

    Hi,

    Whenever I try to get into Jotform, my security program is detecting malicious threats.  My forms also do not show up.

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    Charlie
    Answered on August 10, 2015 at 01:29 PM

    Hi,

    May I know what antivirus you are using? We got recent reports that users with Trend Micro security is blocking our resources. You can whitelist us or add us to the safe list so that our the website would function properly in your end. 

    Let us know if that works.

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    Colego
    Answered on June 06, 2017 at 07:10 AM

    Malwarebytes blocks it. 

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    seth
    Answered on June 06, 2017 at 08:29 AM

    Hello,

    Please whitelist JotForm domain from your security program. Here is a guide on how to do it:

    https://support.malwarebytes.com/customer/portal/articles/1835527-how-do-i-whitelist-an-item-in-malwarebytes-management-console-?b_id=6520

    If you need further help, please contact us again.

    Regards.