What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Disabled This form has been disabled ??

    Asked by muonlinescontas on December 18, 2011 at 04:07 AM

     

    Hi I am Brazilian and liked the system form most of you I have a problem can help me?

    The error you are giving is called

    Form Disabled
    This form has Been disabled
    My account is already active, the more my form does not function

     

    Help!

    Page URL:
    www.jotform.com/form/13513730766

    JotForm problem style size uploads
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    JotForm Support

    Answered by idarktech on December 18, 2011 at 04:10 AM

    Hi,

    Thanks for your message. May we ask for the website URL where your form is currently embedded? It appears that your form is trying to phish passwords from unsuspecting users that's why it was autosuspended by our system. Kindly provide justification why you should ask for this kind of sensitive account informations even if JotForm does not have account verification functions at this time.

    We'll await your response so that we can further assist you. Thank you for your cooperation and understanding.

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    Answered by muonlinescontas on December 18, 2011 at 06:26 AM

    login and password is for the person to create an account on my site, I ask for login and password.

    I'm not trying to steal information from anyone, just to create the account on my site.

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    Answered by kscomputer on December 18, 2011 at 01:11 PM

    I have the same problem at my form "Form not found. This form is disabled".

    My URL is http://www.sgusedcar.com/contact

    Please help. Thank you.

    Jimmy Wong

     

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    Answered by muonlinescontas on December 18, 2011 at 03:30 PM

    I think the problem is with this JotForm not?

    For my friends tried to create this by giving the same problem, help us guys.

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    JotForm Support

    Answered by idarktech on December 18, 2011 at 05:31 PM

    @muonlinescontas,

    Please answer my first post above. That's for verification purposes, kindly prove to us that you are not using those forms for phishing.

    Thank you so much for understanding. We'll await for your reply.

     

    @kscomputer,

    Sorry about that. I have now unsuspended your account and white listed your forms, so you can now login normally.

    Your account was autosuspended by our system due to some of your forms contains field that is possible for phishing. Upon further checking, we found nothing offensive about your forms, so we have lifted the suspension imposed on your JotForm account. Your forms should now be back online and work normally as expected.

    We apologize for the inconvenience. Please let us know if you need further assistance.

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    Answered by muonlinescontas on December 18, 2011 at 06:09 PM

    Like I told the members of my mu online server using login and password to log into my site, do not use the form as a way to hack, as you saw I reported two sites for mu online hackers found my server .

    I'm just here to test JotForm on my website and see if I fit the requirements.

    Thank you!
    And a Good Night

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    JotForm Support

    Answered by idarktech on December 18, 2011 at 06:25 PM

    Hi,

    Thank you so much for your quick response. May we know your website URL containing forms so we could investigate this further? Thank you so much!

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    Answered by muonlinescontas on December 18, 2011 at 07:52 PM

    already posted in another topic the hacks, I know when my free will: (

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    Answered by AtacanC on December 18, 2011 at 08:13 PM

    @muolinescontas

    I've checked your other posts and you just wanted to report us a phishing form. We would like to know the url of your web site where your form is currently embedded. By the way, creating a login form is not allowed on JotForm. I would suggest you to take a look at the url below. You can build your own custom registration forms and membership area in your site.

    http://www.interlogy.com/products/pmb/

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    Answered by knockdown on December 20, 2011 at 06:18 PM

    Hello, I've got the same error. I did not even put on my website and it appears Form Disabled ... I also have another that is not appearing, until last week he was working beauty, but now does not even appear ...
    Below is the link of the forms.

    Form that says disabled - http://www.jotform.com/form/13532214249
    Forumlario that is not appearing on the page - http://www.timepro.hd1.com.br/recrutamento/index.html

    Note that it says inactive form, I am using the option to upload images, may be influencing this

    Thank you for your attention
    Att Djeison Luis
    Passo Fundo, Rio Grande do Sul - Brazil

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    JotForm Support

    Answered by Mike_T on December 20, 2011 at 06:26 PM

    @knockdown, We are sorry for the inconveniences caused.

    Now your account has been re-activated.

    Thank you for using our services!

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    Answered by Marc MkKoy on December 29, 2011 at 08:21 PM

    For some reason our form has also stopped working and is receiving the "Disabled" notice.

    We are a ministry. The url is http://www.remnantministries.net/contact.htm

    Can you please look into this?

    Thank you.

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    Answered by AtacanC on December 29, 2011 at 08:37 PM

    @ Marc

    I've just visited the url above and your form seems to be working fine. Can you please try to clean your browser's cache or try it on a different browser? If the problem persists, please open a new thread and let us know your username or the form id.

     

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    Answered by hopeprinting on July 19, 2012 at 02:41 PM

    Mine is doing the same thing...all i have is an email field for a splash page and it says its disabled.  Can you please help ASAP.

     

    http://hopeprinting.net/

     

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    JotForm Support

    Answered by liyam on July 19, 2012 at 02:47 PM

    I have now reactivated your account, hopeprinting.  Feel free to log back in to your account.

    Should you have further questions or other concerns, please don't hesitate to start a new topic.

    We apologize for your inconvenience.

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    Answered by hopeprinting on July 19, 2012 at 05:00 PM

    Ok but did I do something wrong because I have made serveral  short forms like that and I never had this issue.

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    Answered by jeanettebmz on July 19, 2012 at 05:15 PM

    @hopeprinting

    Actually you did nothing wrong, but having a form with just an email field might look suspicious for our Phishing detector system.

    I would recommend you to add a header with a legend stating the purpose of such field

     

    Regards

    Jeanette

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    Answered by guest_23204199738055 on November 16, 2012 at 09:04 AM
    Hello Form Disabled This form has been disabled ?? I would recommend you to add a header with a legend stating the purpose of such field
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    JotForm Support

    Answered by abajan on November 16, 2012 at 09:09 AM

    @guest_23204199738055

    Has one of your forms been disabled? If so, please provide its URL so that we can investigate the problem.

    Thanks.

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    Answered by guest_23325616179052 on November 28, 2012 at 04:36 PM

    my account got disabled too after creating it and placing the javascript on my site. the url where the form is http://www.kiaownersclub.co.uk/about/contact-us.asp

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    JotForm Support

    Answered by fxr on November 28, 2012 at 05:34 PM

    @  guest_23325616179052 , please open a new thread for your issue.

    We are happy to manually review your forms.

    It would also be useful if you could include the form embed code you used to put the put the form on your website.

    --

     

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    Answered by guest_23325616179052 on November 29, 2012 at 09:43 AM

    Hey @frx. I have also contacted you by email and one of your reps got it fixed.

    Thanks for your response though.

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    Answered by legionnaire84 on April 13, 2013 at 12:59 PM

    Hi, when I try to post the form iframe code into wix, I get an error that this form as been disabled. The form is in Arabic for a book that delivers to the house of the recepient. Can you please help?

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    Answered by pinoytech on April 13, 2013 at 01:08 PM

    @legionnaire84,

    Can you please create a separate thread with regards to your query for further assistance?

    Thank you!

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    Answered by carmicanaan on August 16, 2013 at 08:14 PM

    hey guys, am having the same problem

    as your phishing detection cant read arabic

    my form is for job applicants and it doesnt ask for emails, passwords or credit cards

    http://form.myjotform.com/form/32265811024546?

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    JotForm Support

    Answered by Tasha on August 16, 2013 at 10:55 PM

    @carmicanaan

    Please create a new thread for your specific issue so that we can track your issue separately and assist you better.

    Thanks!

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    Answered by 7mada2007  on July 25, 2015 at 05:22 PM

    Hi I am arabic and liked the system form most of you I have a problem can help me?

     

    The error you are giving is called

     

    Form Disabled

    This form has Been disabled

    My ACCOUNTis already active, the more my form does not function):

     

     

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    JotForm Support

    Answered by Kiran on July 25, 2015 at 09:08 PM

    @7mada2007

    Your question is moved to a separate thread and shall be addressed there shortly.

    http://www.jotform.com/answers/619864

    Thank you!

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    Answered by mohamedkassem on October 07, 2015 at 04:13 AM

    plzzzz help!!
    my form is for contact , I use it from you templates 
    and this is the link http://form.myjotform.com/form/52792320589564

    thanx alot ^_^

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    JotForm Support

    Answered by Charlie on October 07, 2015 at 09:26 AM

    @mohamedkassem

    I see you already have an opened thread with that same concern, please refer to your thread link here: http://www.jotform.com/answers/677704. We will address it shortly.

    Thank you.

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    JotForm Support

    Answered by mert on October 08, 2015 at 04:05 AM

    Hi there,

    I checked your form and activated its status. Now, the form should be accessible.

     

    For further support, please always feel free to contact us.

    Have a nice day.

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    Answered by neiljunsan09 on January 18, 2016 at 11:02 PM

    Hello there, 

    I have problem with my forms,

    same as above "FORM DISABLED" this form has been disabled .

    can you help me please im not phising this is my personal accounts for clients i need your assistance please..

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    JotForm Support

    Answered by mert on January 19, 2016 at 03:47 AM

    Now, I fixed the issue, your account status is active now. Please, try it on your side and let us know the results.

     

    Thanks.