- Ray LeeAsked on December 18, 2011 at 01:47 PM
I just want to know that my account (subsription) has been cancelled due to delay payment, I was in China for a project. and somewhere is very difficult to access the internet. that's caused the disaster. Can you please allow me to continue my subsription immediately my old purchase order is 11193677, or i have to re-apply again, please advise immediately,
I am apologize for create such inconvenience.
- AtacanCAnswered on December 18, 2011 at 03:56 PM
We're happy to hear that you are back. I've just checked your account and it's still active but you have a free account now. After you've logged in to your account, you can manually upgrade it to a higher plan. Click here to see the pricing.
If you have any other concerns or questions, feel free to contact us. We'll be more than happy to assist you.