What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why aren't attachments opening through email.

    Asked by sgacluba on August 10, 2015 at 02:08 PM

    We use a jotform to register clubs with our university. The clubs must submit a roster and constitution.

    Normally, we can save the documents from the email , but today when we click them, it opens a jotform link that appears blank.

    We're able to open the documents from the jotform website - we just wanted to bring this to your attention.


    Thank you!

    -Club Alliance at The University of North Florida.

    Page URL:

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    JotForm Support

    Answered by Mike on August 10, 2015 at 03:29 PM

    Thank you for contacting us.

    The issue has been reported to our Development Team. They are currently looking into this.

    We will let you know once the issue is fixed.

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    Answered by Ben on August 10, 2015 at 03:47 PM

    Our developers have updated us that the issue should be resolved at this point. Please do try to download the images again and if you experience any further issues, do let us know.