Why aren't attachments opening through email.

  • Profile Image
    sgacluba
    Asked on August 10, 2015 at 02:08 PM

    We use a jotform to register clubs with our university. The clubs must submit a roster and constitution.

    Normally, we can save the documents from the email , but today when we click them, it opens a jotform link that appears blank.

    We're able to open the documents from the jotform website - we just wanted to bring this to your attention.

     

    Thank you!

    -Club Alliance at The University of North Florida.

  • Profile Image
    Mike
    Answered on August 10, 2015 at 03:29 PM

    Thank you for contacting us.

    The issue has been reported to our Development Team. They are currently looking into this.

    We will let you know once the issue is fixed.

  • Profile Image
    Ben
    Answered on August 10, 2015 at 03:47 PM

    Our developers have updated us that the issue should be resolved at this point. Please do try to download the images again and if you experience any further issues, do let us know.